VACANCY: Digital Officer (CLOSED)

February 9, 2024

PLEASE NOTE: CLAPA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and will assess all prospective employees in line with this commitment. See the recruitment pack below for more details.

About CLAPA

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone. Find out more.

Digital Officer

Details

  • £25,000 (per annum)
  • Full-Time (35 hours per week)
  • Permanent contract
  • Reporting to the Head of Impact
  • Based at home within the United Kingdom (a few days per annum at the CLAPA Office (E2 9DA) are required for all-staff meetings; travel expenses paid)

Benefits

  • 25 days paid annual leave (pro-rata)
  • Bank holidays (pro rata) and closure over Christmas from 24th December to 1st January inclusive
  • Extra day off during birthday month
  • Flexible working hours as agreed by manager, access to unpaid leave and ‘Time off in Lieu’ policy
  • Access to ‘Health Assured’ Employee Assistance Programme
  • 5% non-contributory pension
  • Working as part of a small team with the opportunity to learn and develop skills

Role Description

CLAPA is looking for a Digital Officer to join our small but dynamic communications team.

As CLAPA’s Digital Officer, you’ll be responsible for creating and scheduling content across our communication channels. You’ll use your excellent copywriting and design skills to put together posts, newsletters, graphics, videos and articles that engage and inspire the UK cleft community. While monitoring our social media channels, you’ll have daily opportunities to connect with the people we support and act as the warm and friendly voice of the charity.

Working closely with our staff and volunteers, you’ll need to understand their competing needs and priorities and translate them into high-quality content published in a busy schedule. You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’re expected to be proactive in fulfilling key tasks, you’ll be fully trained and supported in every aspect of your work by the Head of Impact.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

Our outgoing Communications Officer had this to say about the role:

“CLAPA is hugely encouraging to new ideas and brings out the best of your strengths whilst providing the support to develop and grow. I have never worked for such a friendly, caring, hardworking team that is incredibly proud to deliver our services to the cleft community. The role is busy, varied and very fulfilling, and you will get to know the whole team well. […] Do not hesitate to apply if you want to feel part of a positive and supportive charity filled with dedicated and talented colleagues!”

How to Apply

Please complete the Application Form linked in the Recruitment Pack below. For safeguarding reasons, we are not able to accept CVs.

PLEASE NOTE: Due to the exceptionally high number of applications to this position, shortlisting may take longer than usual. We will not update any candidates on the status of their applications until shortlisting is completed.

Applications close: Monday 4th March at 9 am

Interviews: Monday 11th March (via Zoom)

Start date: ASAP from Monday 25th March

Digital Officer Recruitment Pack(PDF) 

Get in touch using the below details if you have any issues completing the application form or would like to receive it in a different format.

Contact Head of Impact Anna Martindale at [email protected] if you have any questions about the role or the application process.

We request that no recruitment agencies contact us regarding this listing.

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