Volunteer Roles

Here is a brief description of some of our volunteer roles and what they involve.

Social Media Administrator

You would help to review content posted on our Facebook support groups, signposting members to CLAPA services such as our Peer & Parent Support Service, events and activities, and reporting any Safeguarding concerns.

Online Events Host

You will be welcoming participants to our online events, giving introductions and an overview of the event, and ensuring everyone feels involved and has an opportunity to participate.

Online Facilitator

You will be managing the IT system of an online event, ensuring everyone attending is invited and able to use their equipment to participate in the activity. You may be organising break out rooms, collating information or helping those who are unfamiliar with technology to be included.

Fundraiser

Fundraising allows you to be creative and to deliver and take part in a whole range of fundraising activities to support CLAPA!

You could organise or co-ordinate other local fundraisers, or you might simply have an idea for a one-off fundraising activity you want to do. You could also assist us with publicising events, organising collections or raising money through craft skills and events.

You can do this role anytime and anywhere it suits you, and it’s also ideal for getting your work colleagues, friends and family involved! If you’re happy to be included, we love to feature our fundraisers on our website and newsletter.

You will be an ambassador for CLAPA and will be using our charity number and name so there are some legal requirements you need to adhere to while fundraising.

Parent Supporter

As a Parent Supporter, you would act as the main point of contact for parents of children affected by cleft, including those with unborn children (who’ve usually just found out at their 20 week scan). This involves providing information as well as offering emotional support.

This role is crucial in providing information and peer support, especially emotional support, to all parents of children affected by cleft. This is mainly done by phone and email, through Facebook or occasionally in person (a day of training is provided).

Acting as the main point of contact for parents seeking support with non-medical queries about cleft and related conditions (the local Cleft Team answers enquiries about the medical side, we help with everything else!) and you can also inform families about other resources and services available. You will be asked to maintain regular contact with CLAPA and complete a simple feedback form.

Peer Supporter

As a Peer Supporter, you would act as the main point of contact for young people and adults with, and affected by, cleft. This involves providing factual information as well as offering emotional support by phone, email and possibly face to face.

This role is crucial in providing information and peer support, especially emotional support, to any young person or adult in the UK affected by cleft. This is mainly done by phone and email, through social media or occasionally in person (a day of training is provided). This is not an advice or counseling role, but focuses on information provision, emotional support, being a ‘listening ear’ and very often, sharing your personal experience of cleft in order to assist and support others. We will ask you to maintain regular contact with CLAPA and complete a simple feedback form.

Young People’s Volunteer

You would be helping young people build confidence and self-esteem whilst having fun and taking part in various activities with their peer group. You could support a residential weekend, activities with our Children and Young People’s Council, or online events, which take place via zoom.