PLEASE NOTE: CLAPA is committed to safeguarding and ensuring the welfare of children, young people and adults at risk and will assess all prospective employees in line with this commitment. See the recruitment pack below for more details.
About CLAPA
The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone. Find out more.
Communications Manager
Details
- Salary: £42,000 per annum FTE (pro rata)
- Hours: 28 hours per week (working days must include a Monday and a Friday)
- Contract Type: Permanent
- Reporting to: Head of Communications and Marketing
- Direct Reports: Communication Officer (Full Time), Communication Officer (21 hours)
- Based at: Remote based from home within the UK. Minimum of four days per annum required at the CLAPA Office in London (E2 9DA) for team meetings, away days and all-staff meetings (travel expenses paid).
Flexible working: We want to make sure that we find the right people to work in our team and we know that the traditional 9-5, five days a week doesn’t suit everyone. So, we would love to hear from you if you feel you’re a great fit for this role and would like to work flexibly. If you are the right person for this role, we’ll find the right working approach for you.
Benefits
- 25 days paid annual leave (pro rata)
- Bank holidays (pro rata)
- Closure days each year from 24th December to 1st January inclusive, comprising bank holidays and additional paid leave
- Extra day off during birthday month
- Flexible working hours as agreed by manager, access to unpaid leave and ‘Time off in Lieu’ policy
- Access to ‘Health Assured’ Employee Assistance Programme
- 5% defined contribution pension
- Access to free eye care vouchers
Role Description
We’re looking for a Communications Manager to join CLAPA.
The Communications Manager provides operational leadership for CLAPA’s communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity’s strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA’s Digital Communications Coordinators, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team’s capacity to deliver its best work.
How to Apply
Apply via CHARITY JOB APPLICATION LINK by 9am on Thursday 20th August 2026.
You’ll be asked to explain how you meet the essential criteria.
Please view the recruitment pack for further information in this post: Communications Manager Recruitment Pack
Contact Nick Ford at [email protected] if you have any questions about the role or the application process. Due to the level of interest, we are unable to take phone calls for informal chats regarding the role but can respond via email to any questions.
Please be advised that this vacancy may close ahead of the advertised deadline should we receive a significant number of applications and so we advise submitting applications early.
We request that no recruitment agencies contact us regarding this listing.